Meet Our Skilled Client Service Representatives

Haylie joined the Elk Valley Veterinary Hospital team in 2025 as a Client Service Representative and is often one of the first friendly faces you’ll see when you walk through our doors.

Faith joined our team in December 2024 as a Customer Service Representative and has since transitioned into training as a Veterinary Assistant.

Jade joined our team as a Customer Service Representative in January of 2026 and has quickly become an integral part of our front desk.

Neavoda joined the Elk Valley Veterinary Hospital team in 2024 as a Customer Service Representative. She brings a friendly attitude, positive energy, and a genuine love for animals to the front desk each day.

Margaret has been greeting pet owners at Elk Valley Veterinary Hospital since 2004. Her favorite part of the job is connecting with clients. She enjoys developing meaningful relationships with both our clients and our patients. Her goal is to make a difference every single day.

Faith joined our team in December 2024 as a Customer Service Representative and has since transitioned into training as a Veterinary Assistant.

Emalee joined the Valley West Veterinary team in 2024. She has a genuine passion for animals and enjoys interacting with the diverse patients who come through the clinic.

Kristen has been on our Customer Service Team since 2009. Kristen has two cats named Ziggy and NuNu, and a Labrador Retriever named Toasted Marshmallow.

Laura, originally from Shrewsbury, WV, joined the Valley West team in October 2021, inspired by her love for animals. She shares her home with a cat named Jinx. In her spare time, Laura enjoys reading and traveling.

Traci joined the Elk Valley Customer Service Team in September 2018. She graduated in May 2016 from Central Michigan University with a Bachelor of Biology in Animal Science.